Extended Language Support in Surveys

Overview

Many TechValidate customers use our application to survey their global customers. With Extended Language Support (available with our Enterprise Edition),  you can gather responses with a localized email campaign and survey instrument.

How it works

  • Create a survey in the TechValidate application
  • Select language and write questions and answer choices in your desired language
  • Contact your TechValidate Customer Advocate and provide them with the survey questions and answers translated into English
  • Your customers will take the survey in their local language
  • Statistical content produced will be in English, and quotes will be in native language. Content can be translated and submitted to publish with a note for staff during the publishing process

Languages Supported

  • English
  • Spanish
  • Portuguese
  • French
  • Japanese
  • Chinese
  • German

 

Step 1: Create a new project with your instance of the TechValidate app. (Click here if you need instructions on creating a new project)

 

Step 2: Select the language located in the "Info" section of your app.

Step 3: Select the language the survey will be in.

Step 4: Load questions and answer choices in your desired language into your instance of the TechValidate app.

Step 5: Send English translation of the survey + answers to your dedicated TechValidate Customer Advocate.

By what percentage, did RightSolutions reduce your Capital Expenditures(CAPEX) of your IT infrastructure?

-Greater than 75%

-50% to 74%

-25% to 49%

-10% to 24%

-Less than 10%

 

Step 6: Your recipients will view and take the survey in their local language

 

Step 7: Once the survey launches and your publish content, the published content will be in English. You will need to translate back into your desired language.

During the publishing process, leave a note to the staff with the correct translation into your desired language.

 

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