When viewing individual quotes or overall respondents to the questionnaire, it is useful to star your favorite quotes or respondents so you can return to them later. This way you know which quotes you would like to publish, or which respondents have the best answers for a case study.
1. To star quality customer quotes, go to Responses by Question, select your open ended quote question and click the star next to the person's name
2. You can also star a particular respondent by going to Responses by Person and clicking the star next to the person's name
3. To see all of the respondents that you have starred, got to Status and select Starred
Additionally you can mark respondents as viewed under Responses by Person.