Sample Questionnaire

Using TechValidate, our clients gather customer proof points via survey responses from their customer base. The resulting is 3rd-party validated proof points of their key value propositions in the form of case studies, charts, and statistics for marketing programs.

Below is a Sample TechValidate Questionnaire for a fictional IT product (Acme Systems B7500).

Please reach out to your Survey Strategist or CSM for help with questionnaire design, and refer to our knowledge base here for an overview of the types of questions TechValidate supports.

 

QUESTION 1

Question type: Choose-Many                   Case Study Section: Challenges

What were the top purchasing drivers for buying your Acme Systems B7500?

• Reduce Costs
• Meet compliance regulations
• Secure sensitive data
• Consolidate servers
• Consolidate storage
• Meet a compressing backup window
• Support business growth expectations
• Support higher uptime SLAs
• Other

 

QUESTION 2

Question type: Choose-Many                   Case Study Section: Results

Which vendors did you evaluate before choosing Acme Systems? Please check all that apply.

• IBM
• HP
• Cisco
• Oracle
• Microsoft
• Dell

 

QUESTION 3

Question type: Matrix                                  Case Study Section: Results

Please rate the following Acme capabilities compared to the competition.

	Best in class	Significantly better	Better	Worse
Performance
Ease of use
Reliability
Scalability

 

QUESTION 4

Question type: Choose-Many                               Case Study Section: Use Case

Select which applications are used in conjunction with your Acme Systems B7500.

• Oracle Databases
• IBM DB2 Databases
• Microsoft SQL Server Databases
• eCommerce Application
• Microsoft Exchange
• Microsoft SharePoint
• Oracle Applications
• SAP
• Other

 

QUESTION 5

Question type: Choose-Many                               Case Study Section: Results

What types of operational benefits did your organization realize following the deployment of your Acme Systems B7500?

• Improved the efficiency of a business process
• Reduced IT infrastructure costs
• Improved overall system uptime
• Delivered faster performance
• Improved data protection of critical information
• Met regulatory compliance standards
• Other

 

QUESTION 6

Question type: Choose-One                                  Case Study Section: Results

What was the payback period for your investment in your Acme Systems B7500?

• 0 Months
• 1 - 3 Months
• 3 - 6 Months
• 6 - 9 Months
• 9 - 12 Months
• 12 - 18 Months
• 18 - 24 Months
• > 24 Months

QUESTION 7

Question type: Choose-Many                               Case Study Section: Results

By what percentage did your Acme Systems B7500 increase the productivity of your IT staff?

• Greater than 50%
• 40-50%
• 30-40%
• 20-30%
• 10-20%
• Up to 10%

QUESTION 8

Question type: Validate-a-Claim              Case Study Section: Testimonial

Do you agree with the following statement?

“Acme Systems B7500 has revolutionized how we manage our databases, saving our organization time, money, and allowing me to sleep at night.”

 

QUESTION 9

Question type: Customer Review                         Case Study Section: N/A

In a few sentences, please describe how your organization uses Acme Systems B7500.

Would you recommend Acme Systems B7500, and if so, why?

 

QUESTION 10

Question type: Quote                                           Case Study Section: Testimonials

In a sentence or two, please describe the operational impact that Acme Systems has had on your organization.