Sample Questionnaire: Channel Partners

Why use TechValidate to create TChannel Partners / MSP Sales Enablement content?

Channel or partner focused organizations need content to feed partner recruitment and partner marketing efforts. Instead of surveying end-users, they use TechValidate to capture success stories and proof points from their partners. These proof points can range from overall satisfaction measures to statements on the support and training that is provided, along with evidence on how it delivers value to the end-user.


Q1: Which Acme products are you using in your MSP business? (Select all that apply)

  • Acme Server
  • Acme Small Business Server
  • Acme Desktop
  • Acme IT Edition
  • Acme Granular recovery for exchange
  • Acme for managed service providers
  • Acme Image Manager 

Q2: How easy is it to sell Acme products? (Select one)

  • Extremely easy to sell
  • Very easy to sell
  • Easy to sell
  • Not easy to sell 

Q3: What is it about Acme products that make them easy to sell? (Select all that apply)

  • High-quality products
  • Reliable products
  • Technical support and warranty program
  • Brand reputation
  • Easy to work with
  • Profitable
  • Other – please specify 

Q4: What challenges in your MSP business does Acme help you address? (Select all that apply)

  • Helps reduce the cost of managing IT
  • Increased service level for customers
  • Increased efficiency and team productivity
  • Building service offerings
  • Differentiating your services from the competition
  • Other  

Q5: Which of the following benefits have you noticed since you began using Acme on your customers’ systems? (Select all that apply)

  • Saving time managing customer systems
  • Saving money over competitive products
  • Saving both time and money
  • Other – please specify

Q6: Which business benefits did you receive by using Acme? (Select all that apply)

  • Provided faster recovery of backups
  • Improved reliability of backups
  • Scaled data protection from small to large computing environments
  • Received quick response to technical problems from Acme (versus other vendors)
  • Other –please specify 

Q7: What differentiates Acme from competitive products? (Select all that apply)

  • Reliability
  • Value for price
  • Speed of backup/recovery
  • Flexibility
  • Ability to perform in both physical and virtual environments
  • Other –please specify

Q8: How many of your customers are using Acme? (Select one)

  • 50+
  • 21-50
  • 11-20
  • 6-10
  • 0-5
  • I don’t know/NA 

Q9: Do you agree with the following statement?

Using Acme has provided a great return on investment for my MSP business.

  • Yes
  • No 

Q10: In a few sentences, please describe the benefits to you/your organization from partnering with Plantronics. Also, tell us how we can add more value to you in the future.

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