The Testimonial Question

Testimonial questions are open ended free response questions that allow you to capture authentic customer quotes. Our clients use this question to prompt customers to describe a range of topics including their user experience, the benefits they've gained or their favorite product features. These questions will produce individual customer testimonials to be used stand-alone in TechFacts or integrated into case studies. The best practice is to include one or two of these testimonial questions at the end of your survey.


It is simple to add this type of question to your project. Please continue reading for detailed instructions:

1. Navigate to your project in the TechValidate application and go to the Overview tab and click on Build a Questionnaire:


2. Add a question:


3. Select "Quote/Testimonial" question:


4. Write a question that allows for open ended feedback in line with your marketing objectives and click Save Question:


5. Click Preview Questionnaire to see exactly what your choose-one question will look like to your survey recipients:


Congratulations! You've created a testimonial question.



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