Sending Early Notification Emails

To boost response rates, it's a best practice to use the  "early notification emails" box on your Delivery Options page. This cover letter lets your customers know that TechValidate and your company are working together and it alerts the recipient to be on the lookout for a questionnaire in the next 24 to 48 hours.

By checking the "send early notification emails" box on your project's Delivery Options page, TechValidate will automatically generate a cover letter email stating that TechValidate and your company are working together and alerting the recipient to be on the lookout for a questionnaire in the next 24 to 48 hours.
 

We have found that this initial email aids response rates and we recommend checking the box for initial sends.  TechValidate maintains a list of everyone who has received the cover letter and will not send it to them twice if they have already received it.

To boost response rates, it's a best practice to use the  "early notification emails" box on your Delivery Options page. This cover letter lets your customers know that TechValidate and your company are working together and it alerts the recipient to be on the lookout for a questionnaire in the next 24 to 48 hours.

We have found that this initial email aids response rates and we recommend checking the box for initial sends. TechValidate maintains a list of everyone who has received the cover letter and will not send it to them twice if they have already received it.

1. Go to Options

 

2. Check the Early Notification Email Box and click Save

 

To see the text of the early notification email, follow the instructions in this article: Preview Email Invites

 

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